Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, HVAC Services by Vu, may collect from you, and how it is used. By using our website, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as your domain name and IP address. This information does not reveal any personal data other than the IP address from which you accessed our site. We may also collect details such as the type of browser you are using, your operating system, the website that referred you to ours, and which of our web pages you visit.

If you communicate with us regarding our website or services, we will collect the information you provide, including name, phone number, and email address.

We may contact you by phone, text, or email to share service updates, promotions, or changes to this policy.

Information Use

The information we collect is used primarily for internal purposes, including providing, maintaining, and improving our services, responding to inquiries, and enhancing the overall user experience.

Security

We take appropriate precautions to protect your information. Sensitive data, such as credit card details, are encrypted and transmitted securely. You can verify this by checking for “https” in your browser’s address bar or a lock icon.

Only authorized employees who need the information to perform specific job duties (such as billing or customer service) have access to personally identifiable data.

Cookies

We use cookies to improve your browsing experience, remember user preferences, and analyze site traffic. Cookies do not contain personally identifiable information and can be disabled through your browser settings.

Sharing

We do not sell or rent customer information. We may share your data only in the following cases:

When required by law or to comply with legal processes.
To protect the rights, property, or safety of HVAC Services by Vu or others.
With trusted partners assisting in business operations under confidentiality agreements.

Text Messaging Compliance

By opting in to receive text messages, you consent to receive communications such as appointment reminders, service updates, or promotional offers.

Opt-Out: You can stop receiving text messages at any time by replying “STOP.”
Message Frequency: Varies based on service interactions.
Standard Rates: Message and data rates may apply depending on your mobile carrier.

Consent

By using our website, you consent to the collection and use of your information as described. Updates to this policy will be posted here.

If you have any questions about this Privacy Policy, please contact us:

HVAC Services by Vu

14020 N Western Ave, Suite 105, Edmond, OK 73013

Phone (English): (405) 266-5219
‍‍Phone (Spanish): (405) 266-5219
Phone (Vietnamese): (405) 266-5219